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BI Server failes to start due to error in getting roles from BI SecurityService

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User_6NI5S
User_6NI5S Rank 1 - Community Starter

Can you please help in resolving below error log from BI server:

[2019-04-04T10:14:10.000+01:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: ] [tid: ae1fe720]  [85003] MDX Member Name Cache subsystem started successfully.

[2019-04-04T10:14:10.000+01:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: ] [tid: ae1fe720]  [85004] MDX Member Name Cache subsystem recovered entries: 0, size: 0 bytes.

[2019-04-04T10:14:10.000+01:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: ] [tid: ae1fe720]  [13026] Error in getting roles from BI Security Service:  'An error message was received from the BI Security Service: [nQSError: 12002] Socket communication error at call=Connect: (Number=107) Transport endpoint is not connected [[

[nQSError: 12010] Communication error connecting to remote end point: address = 11.152.67.165; port = 9724.

[nQSError: 46119] Failed to open HTTP connection to server 11.152.67.165 at port 9724.'

]]

[2019-04-04T10:14:10.000+01:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: ] [tid: ae1fe720]  [13037] Cannot connect to BI Security Service, please make sure this is running properly (with SSL or not) in EM.

[2019-04-04T10:14:10.000+01:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: ] [tid: ae1fe720]  [46172] Database security store is not available, do not re-associate to this provider type.

[2019-04-04T10:14:10.000+01:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: ] [tid: ae1fe720] nqsserver: Clustered Oracle BI Server (64-bit) started.  Version: 11.1.1.7.150120.

[2019-04-04T10:14:20.000+01:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: 005XR3B1MycD4ikLCys1yg000Cl900002L,0] [tid: d83d0700] Could not connect to the authentication web service (taking OBIS offline) 11.152.67.165: [nQSError: 12002] Socket communication error at call=Connect: (Number=107) Transport endpoint is not connected [[

[nQSError: 12010] Communication error connecting to remote end point: address = 11.152.67.165; port = 9724.

[nQSError: 46119] Failed to open HTTP connection to server 11.152.67.165 at port 9724.

]]

[2019-04-04T10:15:36.000+01:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: 005XR3G9y5nD4ikLCys1yg000Cl900003y,0] [tid: 6a944700]  [43071] A connection with Cluster Controller st1rmpm01n.server.rbsgrp.mde:9726 was established.

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