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OBIEE 12C Graph Display Issue

BASSAM CHEHABEDDINE

Hi,

I have OBIEE 12c and applied the latest patch 29112070;OBI BUNDLE PATCH 12.2.1.3.190416 .

I am still facing that the graph axis is appearing and that means i dont have flash play issue.

attached is a screenshot for what is appearing where no lines or any type of line inside the graph..

I exported diagnostic file and logs please let me know if any one need so can help on this..

thanks for you in advance,

Best Regards,

Bassam

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Joel Acha

Have you tried another browser? Have you tried clearing your browser‘s cache?

BASSAM CHEHABEDDINE

yes already did, checked with IE , firefox and chrome and enables flash.

Joel Acha

Have you looked for any errors in the java host and presentation services log files?

BASSAM CHEHABEDDINE

I uploaded the diagnostic files to the following link, i would highly appreciate checking and advise.

http://https://drive.google.com/file/d/11LVE3YOzkdK0WBgXncm69Ir-3qJefxC5/view?usp=sharing

Gianni Ceresa

BASSAM CHEHABEDDINE wrote:...the graph axis is appearing and that means i dont have flash play issue.

Did you set your 12c to use Flash?

Because by default 12c doesn't use flash anymore ...

BASSAM CHEHABEDDINE

Hi, no i didn't set it up and as i know it uses HTML5 instead of flash , but while loading page it asks to enable flash to load

BASSAM CHEHABEDDINE

Hi,

in /middleware/user_projects/domains/bi/config/fmwconfig/biconfig/OBIPSinstanceconfig.xml under view there are only the following:

<Views>

<Pivot>

<DisableAutoPreview>false</DisableAutoPreview>

</Pivot>

<Table>

</Table>

</Views>

please advise what should i add to run the graphs , I found that i should <DefaultWebImageType>html5</DefaultWebImageType> but it didn't work

Best Regards,