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Installing OBIEE 12.2.1.4 and getting File not found <path>/lib/libntcps12_ee.a.dbl error

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User_98QEC
User_98QEC Rank 3 - Community Apprentice
edited Aug 13, 2024 5:25PM in Oracle Analytics Cloud and Server

I am installing OBIEE 12.2.1.4 on a new (clean) Linux X86 server

I've successfully installed Fusion Middleware with no errors and have an Oracle Home directory: <path>/Oracle_Home

I've copied the installation files:

fmw_12.2.1.4.0_bi_linux64_Disk1_1of2.zip

fmw_12.2.1.4.0_bi_linux64_Disk1_2of2.zip

and unzipped them both and they yield:

bi_platform-12.2.1.4.0_linux64.bin

and

bi_platform-12.2.1.4.0_linux64-2.zip

when I run

./bi_platform-12.2.1.4.0_linux64.bin

I get the following error during the copy phase:

File not found <path>/Oracle_Home/lib/libntcps12_ee.a.dbl

Any suggestions?

I'm stumped

Answers

  • Gianni Ceresa
    Gianni Ceresa Mod

    Did you check the checksum of the archives? Do they match?

    Your linux is a supported version I guess, right?

  • User_98QEC
    User_98QEC Rank 3 - Community Apprentice

    The checksums match and I've checked the certification matrix and OBIEE 12.2.1.4 is certified to work on Linux Processor X86-64 running Red Hat Enterprise Linux Release 7

    Also - I've got JDK 1.8.0_131 installed

  • Gianni Ceresa
    Gianni Ceresa Mod

    Did a silent install of 12.2.1.4 on OEL 7 just yesterday and it worked by itself.

    Did you get the binaries from e-Delivery or https://www.oracle.com/technetwork/middleware/bi-enterprise-edition/downloads/default-4441820.html ?

  • User_98QEC
    User_98QEC Rank 3 - Community Apprentice

    First -I appreciate you looking at my issue.

    Yes, that's exactly where I got the binaries.

    I haven't tried the silent install because I do not have privs to create the repository schemas. I need to have the scripts generated for our DBA's to run.

  • Gianni Ceresa
    Gianni Ceresa Mod

    Damn those DBAs not willing to share a temporary DBA account

    I have no idea why you get the issue, actually my install was fully automated as it's inside a Docker container.

    Here is the commands in the order they were called (the 2 ZIP archives are located in /opt/oracle/install ) :

    cd /opt/oracle/install

    unzip fmw_12.2.1.4.0_bi_linux64_Disk1_1of2.zip -d ./tmp_bi

    rm fmw_12.2.1.4.0_bi_linux64_Disk1_1of2.zip

    unzip fmw_12.2.1.4.0_bi_linux64_Disk1_2of2.zip -d ./tmp_bi

    rm fmw_12.2.1.4.0_bi_linux64_Disk1_2of2.zip

    $(find /opt/oracle/install/tmp_bi -name *.bin) -silent -responseFile ...

    rm -rf /opt/oracle/install/tmp_bi

    It looks just like what you do as well, I don't see why yours would be missing a file (in MOS there is a document with a similar issue with the same error for Oracle Forms, I doubt it's your issue ...).

    Maybe the only difference with you (which maybe isn't one as not detailed) is that my archives are always outside the Oracle Home folder and I extract them both into a new folder just to make sure that all the content goes there (and doesn't override something else somewhere else).

  • User_98QEC
    User_98QEC Rank 3 - Community Apprentice

    Feeling a little stupid.

    Forgot to check this:

    Setting the Operating System Open File and Processes Limit

    To change the Open File Limit:

    1. Log in as root and edit the following file:/etc/security/limits.conf
    2. Add the following lines to the limits.conf file.
      * soft  nofile  4096 
      * hard  nofile  65536 
      * soft  nproc   2047 
      * hard  nproc   16384
      The nofiles values represent the open file limit; the nproc values represent the number of processes limit.
    3. Save the changes, close the limits.conf file.