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OBIEE CSV Export file cannot be foundst

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User_S35K3
User_S35K3 Rank 4 - Community Specialist
edited Aug 13, 2024 5:22PM in Oracle Analytics Cloud and Server

Hi, I am working on OBIEE 12.2.1.3.0. I am facing an issue while exporting report in CSV format. First time I run the report and it returned 10k rows and it was successfully downloaded and I was able to view it as well. After that again I run the report with different dates filter and it returned 200,000 rows and I exported it. I got export successfully message but did not find the downloaded file.

Answers

  • Joel
    Joel Rank 8 - Analytics Strategist

    which browser are you using ? which OS?

  • User_S35K3
    User_S35K3 Rank 4 - Community Specialist

    Windows 10 and on Chrome Browser.

  • Joel
    Joel Rank 8 - Analytics Strategist

    Have you checked your Presentation Server & Java Host log files? There may be some clues in those log files.

  • User_S35K3
    User_S35K3 Rank 4 - Community Specialist

    Hi,

    I didn't find unusual in those logs. Do you have any idea why this issue occurs.

  • Gianni Ceresa
    Gianni Ceresa Mod

    Turn off the auto-save setting or whatever it's called in your browser and make it prompt you to pick a filename and path where to save the file.
    At the moment you still couldn't prove that it's an OBIEE issue and not your browser not able to deal auto-magically with the file.

  • User_S35K3
    User_S35K3 Rank 4 - Community Specialist

    Ok. I will come back to you.

  • User_S35K3
    User_S35K3 Rank 4 - Community Specialist

    Hi Gianni,

    I have disabled auto saving option in browser and reproduced the issue. For the report which was already exporting it only asks for save location, but for the other report its behavior is same as earlier and it did not ask for location to save and shows export successful export file is not found any where.

  • User_S35K3
    User_S35K3 Rank 4 - Community Specialist

    Hi,

    There was some issue on network side, after resolving network side issue I am to download file with large data set.