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Scheduled Agents not running but same agents work fine when run manually

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User_LQS3W
User_LQS3W Rank 1 - Community Starter
edited Aug 13, 2024 5:17PM in Oracle Analytics Cloud and Server

Hi Team

I am facing this strange issue for OBIEE agents.

I have scheduled a agent whose delivery content is a dynamic dashboard . The dashboard contains data which is dynamic as is thus sent by agent

While I run the agent manually I am able to send the emails.

But the scheduled mails from schedulers are not coming at all

Please can someone help me urgently .  Much appreciated

Thanks

Kaustav

Answers

  • Joel
    Joel Rank 8 - Analytics Strategist

    Have you looked at any log files for any clues of the error? Which version of OBIEE?

  • User_LQS3W
    User_LQS3W Rank 1 - Community Starter

    Hi Joel

    Thanks for responding .

    Yes I did check logs but with no luck .

    I am using OBIEE 12 C

    Thanks

    Kaustav

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner 
    2998368 wrote:Yes I did check logs but with no luck . I am using OBIEE 12 C

    Which log?

    And there were more than 30 "12c" versions. Which one? Exactly? This is IT - the more precise the better. Compare it with "I have a problem with my car" - "Which car?" - "A Volkswagen". That doesn't tell your mechanic the same as "12c2 tells us: almost nothing.