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Unable to Edit a view in Answers - getting 'Processing, please wait ...'

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user1636556
user1636556 Rank 2 - Community Beginner
edited Aug 13, 2024 7:09PM in Oracle Analytics Cloud and Server

Hi,

I am trying to edit a view of an Answers BI report and am getting 'Processing, please wait...'  - and the view never

displays.  I am trying to delete a summary line so don't know how else I can do this other than editing the view at

run time.

Many thanks,

- Jenny

Answers

  • RichardChan
    RichardChan Rank 6 - Analytics Lead

    What version of OBIEE are you using ?

    Richard Chan

    Neodata Australia

  • user1636556
    user1636556 Rank 2 - Community Beginner

    Hi Richard all the way from Australia,

    Thanks for your reply.  My version is:

    Oracle Business Intelligence Product Version 11.1.1.7.150120 (Build 150113.1200 64-bit)


    Thanks,

    - Jenny

  • cesar.advincula.o
    cesar.advincula.o Rank 6 - Analytics Lead

    Please, check this link

    Oracle Fusion Middleware Supported System Configurations

    CertificationMatrix.png

    Please, check this all the Web Broswers, that you can use with Oracle BI Presentation Services:

    CerBrowser.png

    If the issue persist:

    - Please, check if your OS, doesnt the minimun requirment to support your Oracle BI and Oracle Database.

    - Maybe you could have a lot of data, in your Datawarehouse Database, this could can make the delay in the response time, put a filter to ensure to pass this, and as workaround

    you have to create an "aggregated"

    Kind Regards,

  • user1636556
    user1636556 Rank 2 - Community Beginner

    Hi,

    Thanks for your reply, but everything fits apart from this inability to edit views.

    The problem persists even if the report only has one record in it, so it's not a matter of time.

    After 30 minutes, the message is still displaying, and we still cannot edit a view.

    - Jenny

  • Venkata Rachuri
    Venkata Rachuri Rank 5 - Community Champion

    Hi,

    Can you please paste the saw log entries... This will help me in  troubleshooting issue.

    Thanks

    Venkat

  • cesar.advincula.o
    cesar.advincula.o Rank 6 - Analytics Lead

    Hello Jenny,

    Set up your log level for your user, and please, copy and paste your Log here to check, how your Oracle BI Server is building the request.

    LogLevel.png

    Kind Regards,

  • user1636556
    user1636556 Rank 2 - Community Beginner

    Hi,

    Thanks very much for your reply.

    I should be able to paste the saw log entries in tomorrow or the next day.

    I got waylaid onto another error.

    Regards,

    - Jenny

  • user1636556
    user1636556 Rank 2 - Community Beginner

    Hi,

    Thanks very much for your reply.

    I should be able to paste the log entries here tomorrow or the next day.

    I got waylaid on other stuff until now.

    Regards,

    - Jenny