Export Error when attaching as email

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Content

I am currently having issues when I try to export my .dva project as an attachment. I am trying to send the project to another DVD user but when I try to export the project I receive an error saying:

"Something went wrong and we were unable to export your .dva file. Please check the logs for more details."

Does anyone know a solution to this or have an alternative? I am on a tight time crunch and any help would be appreciated.

Mirna Sevilla · Answer

I am having the same issue. I cannot export my project. I've checked all the items mentioned by Eswar on his replies. It cannot be due to size because I tried with an old project which I have exported before and it doesn't work either.

Any ideas? Did you get it solved?

Eswara Chandran Shanmugam · Answer

Also, adding to it , can you check one more thing if that project has no errors (meaning , if it shows the data) ?

Cheers

Eswar.

Eswara Chandran Shanmugam · Answer

If export is not working for even without attachment, then

1. can you check the size of the project  ? Meaning , do you have many visualization ?

2. do you export a complete folder which has more projects  ?

Thanks

Eswar.