Summary

BI publisher 11g error: org.xml.sax.SAXParseException: : XML-20108: (Fatal Error) Start of root element expected

Content

Hi,

I am facing below error while access the application:

bipublisher.log log file:

[2017-02-14T11:17:22.534-06:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 107] [userId: <anonymous>] [ecid: 0000Lcx_p5DAhKS5IFCCyf1Ocn^c000001,1:24889] [APP: bipublisher#11.1.1] GlobalContext.initResources

: org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.

[2017-02-14T11:17:22.534-06:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 107] [userId: <anonymous>] [ecid: 0000Lcx_p5DAhKS5IFCCyf1Ocn^c000001,1:24889] [APP: bipublisher#11.1.1] javax.servlet.ServletExcept

ion: java.lang.RuntimeException: java.lang.RuntimeException: org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.[[

        at oracle.xdo.servlet.XDOServlet.init(XDOServlet.java:103)

        at oracle.xdo.servlet.init.ReInitializeServiceImpl.reinit(ReInitializeServiceImpl.java:55)

        at oracle.xdo.servlet.init.ReInitializeServiceThread.run(ReInitializeServiceThread.java:32)

        at java.lang.Thread.run(Thread.java:798)

Caused by: java.lang.RuntimeException: java.lang.RuntimeException: org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.

        at oracle.xdo.servlet.GlobalContext.initResources(GlobalContext.java:368)

        at oracle.xdo.servlet.GlobalContext.init(GlobalContext.java:213)

        at oracle.xdo.servlet.XDOServlet.init(XDOServlet.java:99)

        ... 3 more

Caused by: java.lang.RuntimeException: org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.

        at oracle.xdo.servlet.security.SecurityHandler.getHandler(SecurityHandler.java:194)

        at oracle.xdo.servlet.GlobalContext.initSecurity(GlobalContext.java:836)

        at oracle.xdo.servlet.GlobalContext.initResources(GlobalContext.java:295)

        ... 5 more

Caused by: org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.

        at oracle.xdo.servlet.ReportException.fillInStackTrace(ReportException.java:124)

        at java.lang.Throwable.<init>(Throwable.java:67)

        at oracle.xdo.servlet.ReportException.<init>(ReportException.java:40)

        at oracle.xdo.servlet.CreateException.<init>(CreateException.java:23)

        at oracle.xdo.servlet.security.BaseSecurityHandler.configSecurity(BaseSecurityHandler.java:1787)

        at oracle.xdo.servlet.security.BaseSecurityHandler.<init>(BaseSecurityHandler.java:159)

        at oracle.xdo.servlet.security.SecurityHandler.createHandler(SecurityHandler.java:252)

        at oracle.xdo.servlet.security.SecurityHandler.getHandler(SecurityHandler.java:189)

        ... 7 more

Please share the suggestion to solve this issue.