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Facing issue while trying to FTP the report through BI Publisher scheduling page.

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Ishaanagarwal
Ishaanagarwal Rank 2 - Community Beginner
in Oracle Analytics Cloud and Server

Summary

Facing issue while trying to FTP the report through BI Publisher scheduling page.

Content

Hi ALL,

I am trying to FTP the BI Publisher report through Scheduling Page but getting the error as "ConnectionTimedOut" error.

Request you all to please help me on this.

PFA the necessary snapshot for your reference.

Regards,
Ishan

Answers

  • Thomas Dodds
    Thomas Dodds Rank 8 - Analytics Strategist

    is the FTP client running on the same machine as BI Publisher?  if not, then you have a network/firewall issue between FTP server and BIP server

  • Ishaanagarwal
    Ishaanagarwal Rank 2 - Community Beginner

    Hi Thomas,

    Yes, on the FTP Administration page it is getting Timed Out.

    But, through FTP Clients such as FileZilla/Winscp I am able to login into FTP server and able to transfer file also.

    Regards,
    Ishan

  • Thomas Dodds
    Thomas Dodds Rank 8 - Analytics Strategist

    on your FTP Administration page ... does it timeout when you click 'Test Connection'?

  • Yogen
    Yogen Rank 5 - Community Champion

    It could be due to multiple reasons...to troubleshoot...

    1. analyze detailed BIP logs, your Admin can provide it to you

    2. try doing ftp from the server on which BIP is installed to the target ftp server, if it works it must from BIP schedule report as well

    3. Check number of ftp threads in BIP admin page...sometimes when the thread configured are more but FTP server accepts only 1 thread...FTP just hangs

    4. Check on Scheduler diagnostic page in BIP administration if any queue build up is visible