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Install Advanced Analytics > Failed to update registry error 0

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Install Advanced Analytics > Failed to update registry error 0

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Hi,

When I try to install Advanced Analytics on Windows 10 Pro 64BIT I am getting the error:

Oracle R Distribution install failed to update registry, installer exited with 0.

Screen Shot 2017-06-20 at 09.07.23.png

Can anybody tell me what the problem is?

Thnx!

Marco

Answers

  • Have you tried,  Right-click Command Prompt and select Run as administrator?

  • Is there anything in the rinstall.log ?  Do you have a different version of R already installed?

  • marcootje123
    marcootje123 Rank 3 - Community Apprentice

    Of course but that doesn't work.

  • Possibly an issue with the how the proxy is configured on the machine, it would be very helpful to know if a proxy server is used and if so if it is configured using a script or manually set.

    It would then appear that the R installer has not been downloaded. So please check to see if the following file is present:

    C:\Users\AortaBI\AppData\Local\Temp\R-3.1.1-win.exe

  • marcootje123
    marcootje123 Rank 3 - Community Apprentice

    This is in the log:

    jun 20, 2017 9:02:42 AM oracle.bi.dvdesktop.birinstall.RInstall mainNoExit

    INFO: Timeouts: execute = 1200 secs, read = 10 secs, connect = 30 secs.

    jun 20, 2017 9:02:42 AM oracle.bi.dvdesktop.birinstall.Distribution installR

    INFO: No existing R installation with matching version, installing R

    jun 20, 2017 9:02:42 AM oracle.bi.dvdesktop.birinstall.Distribution installRDistribution

    INFO: Installing Oracle R Distribution

    jun 20, 2017 9:02:42 AM oracle.bi.dvdesktop.birinstall.Distribution installRDistribution

    INFO: Using C:\Users\AortaBI\AppData\Local\Temp as temporary workspace (will be deleted).

    jun 20, 2017 9:02:42 AM oracle.bi.exec.ExecScript executeScript

    INFO: Executing: [C:\PROGRA~1\ORACLE~1\OracleBI1\modules\oracle.bi.configutils\internetproxylookup.exe, https://oss.oracle.com/ORD/ORD-3.1.1-win.zip]

    jun 20, 2017 9:02:42 AM oracle.bi.exec.ExecScript executeScript

    INFO: Logging script stderr to C:\Users\AortaBI\AppData\Local\Temp\DVDesktopRInstall\logs\proxyProvider.log

    jun 20, 2017 9:02:42 AM oracle.bi.install.environment.WindowsProxyProvider getProxy

    INFO: Proxy lookup result for URL https://oss.oracle.com/ORD/ORD-3.1.1-win.zip

    Auto proxy lookup Error code: 12180, detail: De URL voor automatische proxy-configuratie kan niet worden gevonden.

    [0x7FFF978F70E3] ANOMALY: use of REX.w is meaningless (default operand size is 64)

    jun 20, 2017 9:02:43 AM oracle.bi.install.validate.network.ConnectValidator validate

    INFO: Attempting to connect to https://oss.oracle.com/ORD/ORD-3.1.1-win.zip with timeout 30000MS, proxy DIRECT

    jun 20, 2017 9:02:44 AM oracle.bi.install.validate.network.ConnectValidator validate

    INFO: Connected to https://oss.oracle.com/ORD/ORD-3.1.1-win.zip

    jun 20, 2017 9:02:44 AM oracle.bi.dvdesktop.birinstall.Distribution installRDistribution

    INFO: Downloading Oracle R Distribution installer https://oss.oracle.com/ORD/ORD-3.1.1-win.zip

    jun 20, 2017 9:02:44 AM oracle.bi.exec.ExecScript executeScript

    INFO: Executing: [C:\PROGRA~1\ORACLE~1\OracleBI1\modules\oracle.bi.configutils\internetproxylookup.exe, https://oss.oracle.com/ORD/ORD-3.1.1-win.zip]

    jun 20, 2017 9:02:44 AM oracle.bi.exec.ExecScript executeScript

    INFO: Logging script stderr to C:\Users\AortaBI\AppData\Local\Temp\DVDesktopRInstall\logs\proxyProvider.log

    jun 20, 2017 9:02:44 AM oracle.bi.install.environment.WindowsProxyProvider getProxy

    INFO: Proxy lookup result for URL https://oss.oracle.com/ORD/ORD-3.1.1-win.zip

    Auto proxy lookup Error code: 12180, detail: De URL voor automatische proxy-configuratie kan niet worden gevonden.

    [0x7FFF978F70E3] ANOMALY: use of REX.w is meaningless (default operand size is 64)

    jun 20, 2017 9:04:54 AM oracle.bi.dvdesktop.birinstall.Distribution installRDistribution

    INFO: Extracting Oracle R Distribution installer C:\Users\AortaBI\AppData\Local\Temp\r-installer.tmp

    jun 20, 2017 9:04:55 AM oracle.bi.dvdesktop.birinstall.Distribution installRDistribution

    INFO: Executing Oracle R Distribution installer [C:\Users\AortaBI\AppData\Local\Temp\R-3.1.1-win.exe]

    jun 20, 2017 9:04:55 AM oracle.bi.dvdesktop.birinstall.Distribution execTimedWait

    INFO: Execute: command [[C:\Users\AortaBI\AppData\Local\Temp\R-3.1.1-win.exe]] environment {} timeout 0 (timeout @1200 seconds)

    jun 20, 2017 9:05:41 AM oracle.bi.dvdesktop.birinstall.Distribution execTimedWait

    INFO: Complete: command [[C:\Users\AortaBI\AppData\Local\Temp\R-3.1.1-win.exe]] environment {} timeout 0 exited with 0

    jun 20, 2017 9:05:41 AM oracle.bi.dvdesktop.birinstall.RInstall mainNoExit

    SEVERE: R install failed: Oracle R Distribution install failed to update registry, installer exited with 0

    java.lang.RuntimeException: Oracle R Distribution install failed to update registry, installer exited with 0

      at oracle.bi.dvdesktop.birinstall.Distribution.installRDistribution(Distribution.java:254)

      at oracle.bi.dvdesktop.birinstall.Distribution.installR(Distribution.java:374)

      at oracle.bi.dvdesktop.birinstall.RInstall.mainNoExit(RInstall.java:147)

      at oracle.bi.dvdesktop.birinstall.RInstall.mainExit(RInstall.java:52)

      at oracle.bi.dvdesktop.birinstall.RInstall.main(RInstall.java:47)

  • marcootje123
    marcootje123 Rank 3 - Community Apprentice

    No, there is no Proxy Server. And the R installer runs just fine but after the installation it gives an error about the registry.

  • As a sanity test, can you download the package directly from CRAN to test.

    https://cran.r-project.org/bin/windows/base/old/3.1.1/

    What is the language configuration of your machine?

  • Could be worth looking at this:

    In the referenced case it appears to be an issue with he proxy config.  Try Internet Options -> Connections tab -> LAN settings, and uncheck Automatically detect settings.

    If you Google your other error message in the log: ANOMALY: use of REX.w is meaningless

    You will find lots of info.  I don't think it is relevant to your issue but could be wrong.

  • I have also seen some situations on DV where we had to spoof the proxy with the gateway IP

    • Obtain the gateway IP of your server or machine
      • unix: ifconfig -a  or netstat -r -n  or route -n
      • windows: ipconfig

    • Update the proxy.txt with: proxy=[your gateway IP]:80