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BI Publisher Desktop Cannot connect using https

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Ong Yonathan
Ong Yonathan Rank 2 - Community Beginner
in Oracle Analytics Cloud and Server

Summary

BI Publisher Desktop Cannot connect using https

Content

Hi,

My users are having problem when connecting using BIPublihserDesktop plugin in Microsoft Word when using https connection

The users are able to connect using http connection

The connection for http for BIPublisherDesktop plugin in Microsoft word is : http://hostname:80/xmlpserver

The connection for https for BIPublisherDesktop plugin in Microsoft word is : https://hostname:443/xmlpserver

The users are able to connect to BI Publisher in web browser using https://hostname/xmlpserver

The error message when the users trying to connect using BIPublisherDesktop plugin in Microsoft word is:

Error while trying to access report server location : The underlying connection was closed : An unexpected error occured on a send.

Report server location is : https:/hostname:443/xmlpserver

BI Publisher version : 12.2.1.2

BI Publiser Desktop version : 12.2.1.2

Microsoft Word version : 2007

Please help

Thanks

Answers

  • Ong Yonathan
    Ong Yonathan Rank 2 - Community Beginner

    Anybody?

  • Yan Sun
    Yan Sun Rank 3 - Community Apprentice

    We have the same problem. Our developers just reported it today. The last time they used it successfully was July 17. I'm wondering if some windows updates  broke it.

    We are at version 12.2.1.2, too.

    windows version: 2007 and 2010

    Have you figured out what is wrong?

    Thanks

  • Yan Sun
    Yan Sun Rank 3 - Community Apprentice

    I solved the problem.

    Add the following two settings to weblogic JAVA_OPTIONS

    -Dweblogic.security.SSL.enableJSSE=true  -Dweblogic.security.SSL.protocolVersion=TLS1

  • Yan Sun
    Yan Sun Rank 3 - Community Apprentice

    the URL is the  same URL you use to login to the application in the browser.

    For where to set the JAVA_OPTIONS, I use linux server, I just set in the .bash_profile of the installation user account.

    Instead of put in .bash_profile, you can put in

    $DOMAIN_HOME/bin/startManagedWebLogic.sh

    look for this comments "#  Set JAVA_OPTIONS to the java flags you want to pass to the vm. i.e.:", and add following two lines after the comments line

    JAVA_OPTIONS="${JAVA_OPTIONS}  -Dweblogic.security.SSL.protocolVersion=TLS1 -Dweblogic.security.SSL.enableJSSE=true"

    export JAVA_OPTIONS

    reboot the bi server.

  • Suleiman Fadel
    Suleiman Fadel Rank 1 - Community Starter

    how can i navigate for it

  • Suleiman Fadel
    Suleiman Fadel Rank 1 - Community Starter

    I have the same problem so how can i get the right host and port