DVD 4 - "Explain" option doesn't show up

Question

Summary

Content

I've tried installing the DVML package...it runs command prompt for a long time saying it's downloading a .zip file, after that it says "installing...please be patient", but then it says "Hit enter to continue" without stating if the install completed successfully or not. When I start DVD 4 and click on an attribute, I am not see the "Explain" option in the menu that drops down.

I'm assuming (?) the DVML didn't install properly? Can anyone confirm this - is there a way to verify?

Thanks,

Scott

FPonte · Answer

Hi ​

Good to hear you found a workaround for permissions.

I didn't install like that, I just let the installation command window to pickup the Chrome download when finished. Good to know your approach.

Cheers.

Fernando

SPowell42 · Answer

Ok, I "finally" figured this out. Scanning my system for any files called DVML*.*, I saw a .msi file. Ran that "as administrator" and got an error saying that it was specifically blocked from my system by admin policies. Logged out and logged back in as a true local administrator and it installed perfectly. And it did create the C:\Program Files\DVMLRuntime directory.

Thanks!

Scott

SPowell42 · Answer

Hi Fernando, once you downloaded the .zip file - where exactly did you unzip it? I'm not sure where to go to try the installation by hand.

Thanks!

Scott