Can Not Log Into Essbase Admin Services (EAS) After Installation of OBIEE 11g — Oracle Analytics

Oracle Analytics Cloud and Server

Home› Oracle Analytics› Oracle Analytics Forums› Oracle Analytics Cloud and Server› Oracle Analytics Cloud and Server

Categories

Welcome to the Oracle Analytics Community: Please complete your User Profile and upload your Profile Picture

Can Not Log Into Essbase Admin Services (EAS) After Installation of OBIEE 11g

Received Response
41
Views
8
Comments
User458365
User458365 Rank 3 - Community Apprentice
edited Aug 13, 2024 7:03PM in Oracle Analytics Cloud and Server

Hi,

I have recently installed  OBIEE 11.1.1.9 version and I am trying to test the EAS console thru the url 'localhost:9704/easconsole'.

I have tried logging in thru weblogic user and it failed.The same user works fine for 9704/analytics.

I keep getting the error ' Cannot connect to the administration server'.

Is any additional configuration needed to login into the EAS console?

Thanks

Answers

  • Gianni Ceresa
    Gianni Ceresa Mod

    Hi,

    First the "stupid" question ... is your Essbase process running, right?

  • cesar.advincula.o
    cesar.advincula.o Rank 6 - Analytics Lead

    Please, follow this troubleshooting:

    1. Check essbase service (./opmnctl status):

    services.png

    2. Check status servers:

      Servers.png

    3. Check your eas (EAR) its up:

    eas_OK.png

       Testing.png

    4. Check your web console (http://<youhost>:9704/easconsole

    webconsol.png

    4. Check you have the correct Java version, for your EAS

    Kind Regards,

  • User458365
    User458365 Rank 3 - Community Apprentice

    Thanks for all your replies.

    Yes. All my services are up and running fine.

    Not sure which log file would capture this error so that I can debug further.

    Thanks

  • cesar.advincula.o
    cesar.advincula.o Rank 6 - Analytics Lead

    Hello,

    Can you attach your "Adminserver.log" and "biserver1.log"?

    Kind Regards,

  • User458365
    User458365 Rank 3 - Community Apprentice

    Hi Cesar,

    My adminserver and bi_server1 log files do not get updated while I try the login process.

    Do these files get updated or a different log file?

    Thanks

  • User458365
    User458365 Rank 3 - Community Apprentice

    Hi,

    I am able to resolve this issue.

    It was related to path settings.

    Thanks

  • Gianni Ceresa
    Gianni Ceresa Mod

    Hi,

    Good that you manage to fix your issue.

    Can you post more details about what you had to check and fix so that other with same issue will find more details than something related to a path?

  • User458365
    User458365 Rank 3 - Community Apprentice

    Gianni,

    Once I have added the ARBORPATH and ESSBASEPATH as the environment variables with the EssbaseRTC location, the issue got resolved.

    Thanks