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OAC + DVD: General error detected
Summary
Error message when creating dataflow
Content
Dears,
While working on a presale subject I notified the following message (attached in French):
General Error detected / Unexpected error ...
Any help welcome.
Thank you
Sébastien Roux
Version
DVD Version 12.2.5.4.0-20191001172151
Answers
-
Hi Sébastien
If using Oracle Data Visualization Desktop try to run a diagnostic and check the logs.
This is how you get them
https://blogs.oracle.com/analyticscloud/4-steps-to-oracle-data-visualization-diagnostics-support
Check the log file "obis1-diagnostics.log" for more details.
Cheers
Fernando
0 -
Thank you Fernando for providing this information.
I could generate a log but .zip cannot be extracted! I will try reinstalling DVD. However my colleague has the same error with a fresh install.
As explained in original topic the error message in happening in all environments: DVD and cloud (trial and partner demo environment).
Have a great day!
0 -
Hello.
Thanks for letting us know.
Best approach I think now is to open a Service Request for Oracle.
All the best.
Fernando
0 -
So I confirm that the problem is coming with DVD version 5.4 as version 5.3 (12.2.5.3.0) is working correctly.
0