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NUX Mobile browser or app view report and action button is not working post running the report

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User_XT9HW
User_XT9HW Rank 2 - Community Beginner
in Oracle Transactional Business Intelligence

Summary

NUX Mobile browser or app view report and action button is not working post running the report

Content

After running reports from mobile browser or HCM Cloud app view report and action buttons are not working, not able to navigate to next page of the report its showing blank where report are in interactive mode, for reports which output is excel or pdf are getting downloaded but not able to open them.

 

Version

20A

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Comments

  • AshishERPCloud
    AshishERPCloud Rank 5 - Community Champion

    Yes, also I faced the same problem.

    Is it that we are missing some configuration?

    Kind Regards

    Ashish

  • Julian Challenger-Oracle
    Julian Challenger-Oracle Rank 6 - Analytics Lead

    Moved to OBIEE forum.

  • Robert Fighiroae-Oracle
    Robert Fighiroae-Oracle Rank 4 - Community Specialist

    Hi Gadigeppa,

    Did you test with other browsers? Is this issue happening only on this browser?

    Are you accessing the report via the .../analytics or .../xmlpserver link?

    Did you try and provide some values to the report parameters and check again the results? Are you facing the same issue?

    Kind regards,

    Robert

  • User_XT9HW
    User_XT9HW Rank 2 - Community Beginner

    Hi Robert,

    The main concern is for HCM Cloud Android/IOS application. When we are trying to run the report from the application the report with excel format are getting downloaded but not able to open them.Its giving an error like format is not valid. Also the icons shown in screenshot are not working.

    Accessing reports via /analytics. yes proper parameter values are passed to the report.

     

    Regards,

    Gadigeppa

  • PamS
    PamS Rank 3 - Community Apprentice

    Julian,

    Do you have a link to the OBIEE forum?  We are encountering the same issue and would like to review what has been discussed.

    Thanks

    Pam

  • Julian Challenger-Oracle
    Julian Challenger-Oracle Rank 6 - Analytics Lead

    Pam, I think that this forum is it.  Looks like it has been renamed.