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Accessibility standards not adhering to WCAG 2.1 Level AA standard's

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User_N7N5C
User_N7N5C Rank 1 - Community Starter
in Oracle Analytics Idea Lab

Hi Team,

As per the oracle support team suggestion, SR(SR 3-32813635311,SR #3-32655342651) we are raising the above enhancement request. We have encountered multiple acccessibility issues in the OAS application by our accessibility testers which would cause visually impared persons very difficult to use the above product. In our company we are following the WCAG 2.1 level AA standards, whereas when we checked with support team we found out that the OAS product is following much older standard which is WCAG1.0 , which doesnot comply with our company standard, due to which many accessibilty issues has been identified.

P6 Analytics - Accessibility Issues.xlsx

PFA issue logs identified by the team.

Contact Person:

Patrick Bossen J- Patrick.Bossen@shell.com

Supriya Shetty- Supriya.shetty@shell.com

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Comments

  • Alan Lee - Oracle-Oracle
    Alan Lee - Oracle-Oracle Mod

    OAS does use WCAG 2.1 guidelines for accessibility conformance. Any findings should be reported via the SR process. Details for testing tool used need to be provided and test results need to be based on enabling Accessibility mode in OAS.

  • Patrick Bossen
    Patrick Bossen Rank 1 - Community Starter

    That's exactly what we did, if required we can have another session whereby we have our internal accessibility engineer demo the used testing methods and findings.

    Let me know how you would like to proceed with this.

  • Patrick Bossen
    Patrick Bossen Rank 1 - Community Starter

    @Alan Lee - Oracle-Oracle

    Any updates on this, as previously mentioned we can demo our testing method/findings once again as previously done with the support engineer.

    Appreciate your support on this.

  • Alan Lee - Oracle-Oracle
    Alan Lee - Oracle-Oracle Mod

    @Patrick Bossen It looks like your previous SRs were closed by Oracle Support. I will reach out via e-mail to discuss your findings.