Oracle Transactional Business Intelligence

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How can I get a notification on failed scheduled OTBI Job?

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Balhaji
Balhaji Rank 2 - Community Beginner

The request is to receive an email notification if the OTBI Job is failed. I know the option is available for BIP but how can I accomplish that for OTBI?

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  • Nathan CCC
    Nathan CCC Rank 7 - Analytics Coach

    Hi, Yes that is correct.

    Yes when you schedule a report in OTBI with a "Report Job" in OTBI you do have an option to send an notification by email on failure.

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    But no when you schedule an analysis or dashboard page or briefing book in OTBI with an "Agent" (intelligence robot) in OTBI you do NOT have such an option for a notification on failure. The status and error messages from failures do get stored in the configured Siebel eNQuire bi scheduler database repository schema tables S_NQ_JOB/INSTANCE/JOB_PARAM/ERR_MSG. But I do not think our host has allowed for us to query these 4 tables like we can the 2 usage tracking S_NQ_ACCT/S_NQ_DB_ACCT tables using our connections out of the box in OTBI in SaaS. BTW If an agent fails too many times you get to know because it gets disabled.

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  • Balhaji
    Balhaji Rank 2 - Community Beginner

    Thank you so much! This is very helpful

  • Faisal.Iqbl
    Faisal.Iqbl Rank 2 - Community Beginner

    To get notifications for failed scheduled OTBI (Oracle Transactional Business Intelligence) jobs, you can set up an alert using the following steps:

    Step 1: Setup Email Notifications in the BI Administration

    1. Access the BI Administration Tool:
      • Log in to the Business Intelligence Enterprise Edition (BI EE) interface.
    2. Configure Email Settings:
      • Go to Administration > Manage Sessions.
      • Configure your SMTP settings so that the server can send emails. Ensure all required fields (like SMTP server, port, etc.) are correctly filled out.

    Step 2: Create a Job Notification Pipeline

    1. Schedule Your OTBI Report:
      • Navigate to the Catalog.
      • Locate your report and then click on Schedule.
    2. Set Up Notification on Job Failure:
      • In the Schedule Job dialog, look for an option such as "Notifications" or "Email Alert".
      • You may find an option to configure job failure notifications here.
      • Enter the email addresses that should receive alerts.
    3. Email Settings:
      • Use the options provided to send emails in case of failure. You might need to configure or confirm the recipient email lists.

    Step 3: Add Notifications in BI Publisher (Optional)

    If you are using BI Publisher reports, you can also set up notifications there:

    1. Create an XML data source to capture job statuses if needed.
    2. Use the option to send mail alerts from BI Publisher when a job fails.

    Step 4: Monitor Scheduled Jobs

    1. Go to the Job Page:
      • In the BI interface, navigate to the New > Job.
      • You can monitor the statuses of your scheduled jobs to check if they have failed.

    Step 5: Test Email Notifications

    1. Perform a Test Run:
      • Create a test job that is likely to fail, or intentionally provide incorrect parameters.
      • Wait for the notification to see if it triggers correctly.