OBIEE to OAC BI Delivers agents scheduled time incorrectly sets to UTC — Oracle Analytics

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OBIEE to OAC BI Delivers agents scheduled time incorrectly sets to UTC

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ShyamVaran
ShyamVaran Rank 1 - Community Starter
in Oracle Analytics Cloud and Server

When OBIEE 12.1.x to OAC migration is done, the BI delivers agents migrated from OBIEE which ran on EST time zone server, run in UTC in OAC (5 hours earlier incorrectly). TO give an example BI agent in OBIEE in EST server ran at 8 am EST, now in OAC runs on 3 am (8 am UTC) incorrectly.

What is the resolution to fix this for all agents.

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Best Answer

  • Ram-Oracle
    Ram-Oracle Rank 6 - Analytics Lead
    edited Dec 27, 2024 6:21AM Answer ✓

    @ShyamVaran Please access oac dv console ,system settings and change default user preferred time zone and check the issue.If not resolving ,perform snapshot migration and check the issue . Also for testing ,manually migrate one or two agents and test the issue.

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    Please also try the workaround mentioned in below document

    Agent Is Running At A Different Time Than Scheduled In Analytics (Doc ID 3007502.1)