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Reg. Delivering Dashboards through Agents

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Hi

I wanted to deliver a dashboard to desired recipients' email IDs through Agents. the delivery agent is failing although I have configured SMTP in Bi Publisher.

please suggest how can I go forward

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Answers

  • User_APY07
    User_APY07 Rank 1 - Community Starter

    While going through the logs, I am getting the below error

    [nQSError: 75027] Failed to open connection to SMTP Server (host localhost; port 25). AgentID: /users/prasanna.madheswaran/Test

  • Bhaskar Konar
    Bhaskar Konar Rank 8 - Analytics Strategist

    Hi @User_APY07,

    Welcome to the Oracle Analytics Community.

    Can you please provide some more details regarding the issue that you are facing, it will be helpful for fellow community members to understand and offering potential solution.

    i.e.  Product details that you are using, Error details, screenshot etc.

    Please include as much info as possible so that it'll be easy to understand the issue .

    Thank you.

  • Gianni Ceresa
    edited Mar 6, 2025 12:07PM

    Hi @User_APY07 ,

    If you want "classic" (you are on the /analytics URL) agents to deliver content, you need to configure your SMTP there. Publisher is separate and doesn't share the configuration. By your error it looks like no SMTP is configured and therefore the default localhost:25 is used.

    Depending on the version of the product you are using the location of the SMTP config change: OBIEE required the mail server to be configured in the Enterprise Manager Fusion Middleware Control, OAS/OAC requires the configuration to be done in the DV Console.

  • User_APY07
    User_APY07 Rank 1 - Community Starter

    Hi,

    I am using Oracle Analytics server 2022. where in DV console I can configure my SMTP server.

    Thanks.