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Excel File Upload Failed in OAC - unexpected error while processing this request, please try again

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User_H03AE
User_H03AE Rank 2 - Community Beginner

My team has been creating data sets through uploading excel tables in OAC for years now and all of a sudden we get file upload failed - unexpected error while processing this request. I cannot figure out what the issue is or what has changed. Any help is greatly appreciated. Thank you!

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  • Rajakumar Burra
    Rajakumar Burra Rank 6 - Analytics Lead

    @User_H03AE Check the data type of columns. There is a possibility of change of column type in excel.

    If your file size is big, total cell count also matters.

    Also check headers with any special charactors.

  • Brendan T
    Brendan T Rank 6 - Analytics Lead

    Also check the Excel templates for anything unusual, including some hidden characters in cells. We had that problem a few years back

  • User_H03AE
    User_H03AE Rank 2 - Community Beginner

    Thank you. Last night I discovered if I create the excel table from drilling into a pivot it doesn't work but if I pull the raw data and then create the table is will work. Very odd. Appreciate the feedback!

  • User_H03AE
    User_H03AE Rank 2 - Community Beginner

    Thank you, it's definitely the issue. Really appreciate the help!

  • User_H03AE Was it Gianni's suggestion that helped you identify the issue with the excel file? If yes please mark his response as accepted answer so its clear what the issue is for other readers.

    thanks

    Gayathri