nqsError:37001Could not able to connect to BI server instance. — Oracle Analytics

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nqsError:37001Could not able to connect to BI server instance.

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924768
924768 Rank 2 - Community Beginner
edited Aug 13, 2024 6:11PM in Oracle Analytics Cloud and Server

Hi,

When I try to open OBIEE 11.1.1.7 RPD in online mode through VPN I get following error

nqsError:37001Could not able to connect to BI server instance.

When I am on Clients locatioin I do not get this error.

I tried by Turning off Firewall

Thanks

SAN

Answers

  • Gianni Ceresa
    Gianni Ceresa Mod

    And how this is different than 24h ago?

    nqsError:37001Could not able to connect to BI server instance

    Just FYI: double posting give you less (or no) answers as you don't follow the rules of the forum and netiquette and it's generally a sign of lack of follow up as you will have to maintain multiple threads ...

  • 924768
    924768 Rank 2 - Community Beginner

    My Apologies for same

  • Rampradeep Pakalapati
    Rampradeep Pakalapati Rank 3 - Community Apprentice

    Hi San,

    It surely seems Network related as you are connecting to BI server when in client Location. As you have already tried turning off firewall(hoping that u did that correctly), can you try to telnet to the BI server port while your are in VPN and see if that's connecting.

    Also generally, we will have to allow ports to be opened when going through different networks, contact your network team and make sure the BI server port is open to communicate over VPN.

    Thanks,

    Rampradeep