How to redirect obiee page to custom page when services are down? — Oracle Analytics

Oracle Analytics Cloud and Server

Home› Oracle Analytics› Oracle Analytics Forums› Oracle Analytics Cloud and Server› Oracle Analytics Cloud and Server

Categories

Welcome to the Oracle Analytics Community: Please complete your User Profile and upload your Profile Picture

How to redirect obiee page to custom page when services are down?

Received Response
51
Views
9
Comments
user13001889
user13001889 Rank 3 - Community Apprentice
edited Aug 13, 2024 6:11PM in Oracle Analytics Cloud and Server

can any one help me  on how to redirect the OBIEE page to a custom maintenance page when the presentation services are down instead of showing the standard "Error 500 messages internal serve not found " message .

Answers

  • Daniel Willis
    Daniel Willis Rank 4 - Community Specialist

    Not sure how you'd go about it but instead of redirecting maybe you can replace the error 500 page with your own custom one?

  • user13001889
    user13001889 Rank 3 - Community Apprentice

    can you please let me know the steps and  what congfig files do i need to change to put custom page .

  • cesar.advincula.o
    cesar.advincula.o Rank 6 - Analytics Lead

    Could you tell me, what version of obiee are you using?

  • Daniel Willis
    Daniel Willis Rank 4 - Community Specialist

    Nope sorry. See the first part of my message.

  • user13001889
    user13001889 Rank 3 - Community Apprentice

    obiee 11.1.1.7

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    There are no "steps" in a "config file" per se. It all depends on the detailed setup of your environment, your versions in use etc.

    Example: If you have an Apache in front of OBI the you can let Apache handle things: Custom Error Responses - Apache HTTP Server Version 2.4

    ^^-- This is an example. Not THE solution.

  • Gianni Ceresa
    Gianni Ceresa Mod

    So, if you really want to customize the HTTP 500 page weblogic is serving you when the presentation service is down you will need to search in the weblogic documentation how to do that.

    Or, as Christian said, if in front you have a proxy (Apache, nginx etc.) it's where you have to look as any proxy can show a custom page when detecting the backend is down.

  • user13001889
    user13001889 Rank 3 - Community Apprentice

    Thank you all for your support on this . Thank you Gianni for the tip . I did figured it out how to replace the error page with custom HTML page .

  • Shams Abbasi
    Shams Abbasi Rank 5 - Community Champion

    user13001889

    Can you please post what you figured out and how you achieved it. It will help the community.

    Thank You!