Hello, we have an unused NSAW instance connected to our NetSuite sandbox and want to change that to the instance that is being actively worked on. How do I do that? I'm new to NSAW.
Thanks in advance!!
Please logon to support.oracle.com and there is a button for Create Service Request.
Any help on this is greatly appreciated.
Hi, Welcome! Thank you for posting our question, but this forum is for Oracle Analytics Cloud and Oracle Analytics Server. You can post your question here: https://community.oracle.com/netsuite/english/categories/netsuite-analytics-warehouse-nsaw
Thanks for the response. I posted in the NetSuite community as well. Just to update, I've been able to connect to the correct NetSuite instance from OAX but not the other way round. Is there way I could log into OAC and establish that connection?
I believe you might need to re-provision NSAW for the Sandbox. Please open an Oracle Support SR and explain your case. Hope it helps!
@RVohra how do I open SR ticket with Oracle.
Hope it helps!
@RVohra I get this when I try to sign in -
Hi @Preethi Kondur
As SteveF pointed above, let's create a new post in the correct forum
https://community.oracle.com/netsuite/english/categories/netsuite-analytics-warehouse-nsaw
We can get the NAW Admins/PMs/SMEs to pitch in and provide help. Thanks
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