502 Bad Gateway Error Consistently

Question

I am consistently getting a 502 Bad Gateway Error when trying to login to our instance. Wondering if this is unique to us or if there is something that we can do to fix it.

Gianni Ceresa · Answer

Hi Ryan,

What product are you using? Is it Oracle Analytics Cloud or some other cloud products (Fusion or something else)?

Just to know if you are asking in the right place :)

Bhaskar Konar · Answer

Hi @Ryan Black,

Welcome to the Oracle Analytics & AI Community!

We've seen something similar before, although it may not be the same issue.

In our case, accessing the environment through a bookmarked URL sometimes resulted in login issues, whereas using the actual environment URL directly worked without any problems.

It might be worth trying that if you're currently using a bookmark.

Could you also share a few more details, such as:

* Which Oracle environment you're trying to access (e.g. Test, Stage, Production)?
* Whether the issue affects all users or only you?
* Are you accessing the environment through a bookmark, a custom URL, or the direct environment URL?

That additional information will help narrow down the possible cause.

Thank you.