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OBIEE 12C Agents

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3247300
3247300 Rank 1 - Community Starter
edited Aug 13, 2024 6:06PM in Oracle Analytics Cloud and Server

We have configured the OBIEE application to authenticate to our LDAP directory. Authentication was working correctly with no issues until we configuration the Oracle Delivers Agent functionality. After configuring the agents the agents work correctly but some of the new sessions to OBIEE get stuck and the user is unable to sign unless it closes the browser and opens a new session.

Has anyone seen this issue?

Answers

  • Gianni Ceresa
    Gianni Ceresa Mod 
    3247300 wrote:no issues until we configuration the Oracle Delivers Agent functionality.

    What kind of config you did? The SMTP details?

    Because I don't really see a link between agents and login issues, it sounds more just a coincidence you first saw the issue after configuring agents ...

  • 3247300
    3247300 Rank 1 - Community Starter

    Yes.....that's what I was thinking as well.  The only thing that was changes was the Email Server information.  When the agents are removed, everything works just fine.  Very weird. 

  • Gianni Ceresa
    Gianni Ceresa Mod

    So you just did the SMTP config or also setup / enabled agents?

    Because you say that "when the agents are removed" it's fine again.

    What kind of agents? How many? Lot of "run as recipient" ? How many recipients?

  • 3247300
    3247300 Rank 1 - Community Starter

    Hi,

    One agent running one dashboard and sending the outcome to two recipients.  Seems like an LDAP issue....I want to see if anyone else has encountered that problem.