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Graph report refresh problem in dashboard pages.

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User_CEU9I
User_CEU9I Rank 5 - Community Champion
edited Aug 13, 2024 6:06PM in Oracle Analytics Cloud and Server

Hi all,

I have dashboard with 5 dashboard pages. There are 20 reports span across 5 db pages.

There are graph reports and table view reports.

After loading all the reports, when i switch from one dashboard page to another dashboard page some times, graph reports are not visible (not displaying graph).

I have to manually refresh through refresh link in each graph report. How do i overcome this with out refreshing manually.

Regards,

Ram.

Answers

  • Robert Angel
    Robert Angel Rank 8 - Analytics Strategist

    I take it your pages are driven by a common dashboard prompt(s) with scope of the prompt of dashboard?

    If so I would expect your reports to rerun when moving from page to page.

    You could use javascript to force run on the page, but I tend to avoid that if I can.

  • User_CEU9I
    User_CEU9I Rank 5 - Community Champion

    Hi,

    All dashboard prompts are page scope in all 5 db pages.

    regards,

    ram.

  • Gianni Ceresa
    Gianni Ceresa Mod

    Would be helpful if you provide basic information like which version of OBIEE, browser you used and which other you tested.

  • Robert Angel
    Robert Angel Rank 8 - Analytics Strategist

    If the scope is page then you are explicitly telling your other dashboard pages that the prompt does not apply to them, if you want synchronised behaviour then; where there is commonality of filters; use dashboard prompts with dashboard scope then when you move from page to page the reports WILL refresh on change of prompt on another page AND you will see the same values on the dashboard prompt as the page that you just migrated from; where there is commonality of prompts.

    Using prompts this way also gives the user a consistent experience and 'look and feel'.

  • User_CEU9I
    User_CEU9I Rank 5 - Community Champion

    obiee version is 11.1.1.7

    browser is mozilla firefox.

  • Gianni Ceresa
    Gianni Ceresa Mod

    which version of Firefox?

    which other browser (and version) you tested?

    Because it seems to be something related to the browser as the chart is there, goes away and come back when you refresh...

  • S R Battula
    S R Battula Rank 4 - Community Specialist

    please use the following Firefox versions.

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