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Thats right Chris. But suspecting some thing at the policy store issue..

in Error retrieving user/group data from Oracle BI Server's User Population API. - OBIEE11g to 12c upgr Comment by 3914424 Jul 17, 2019 9:27AM
Hi Chris, Gone through the link and its to do catalog validation and GUID refresh and which I have done it prior to taking the 11g bundle. regards, Rathinavel D

in Error retrieving user/group data from Oracle BI Server's User Population API. - OBIEE11g to 12c upgr Comment by 3914424 Jul 17, 2019 8:11AM
Hi Chris, Thanks for your response. I earlier tried with 12.2.1.4 and I was facing the similar issue. I suspected if the issue could be with latest version. So This time I tried with one step back version and facing the same issue. So its confirmed its not Software related one. Regards, Rathi

in Error retrieving user/group data from Oracle BI Server's User Population API. - OBIEE11g to 12c upgr Comment by 3914424 Jul 17, 2019 7:16AM