Found the solution: Run MS Word and change the java version used following the steps below: a. Click on the BI Publisher tab. b. Click on Options (at the right side of the menu) c. In Option, click on Preview tab. d. Set "Java Home" to your client directory (e.g.: C:\Program Files (x86)\Java\jre8). e. May also set the…

I checked the link to the article and it appears that person was encountering an error when trying to run the RTF rather than preview. I did try all the steps recommended and everything checked out. Steps recommended: Could you please confirm/provide the following: 1. Are you able to run a sample BI Publisher report? (Can…