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Hi Martin, It sounds like you may not be setting a filter for assignment sequence. If you use the Assignment Real Time subject area and set assignment sequence to 1 that should fix it. I attached the emergency contact report catalog for the one I use that does function as you are requesting.

in How do I pull most current data in a Combined Analysis Comment by Carri Miller-Cohn-52442 Jun 28, 2018 3:24PM