Hello GajavalliKoteswararao, Please post this question in the SCM Cloud Customer Connect. Thank you Hassan

Hello Tushar, Please use the session variable XDO_USER_TIMEZONE to get the user time zone. Example: select :XDO_USER_TIMEZONE from dual Thank you Hassan

Hello Youssef, Converting the base64 to text will not affect the character sets. Please refer to this KM Note for details on implementing character sets: Chinese and Other Language Characters Appear as Question Marks(?) When Using Data Template (Doc ID 353164.1) Thank you Hassan