Thank you for your reply. Everything seems to be working ok now. I raised an SR to see if it was an Oracle thing and they came back to say that they had been doing some work which caused something to disable (sorry I'm not very technical so can't explain it very well). I'm keeping an eye on the schedules to make ensure no…

Thank you I will have another look around and see what I can find

Thank you for the suggestion Joel. I'm struggling to see where I would find the agent log files. I'll have another look around using the link you sent, but if you've got time to point me in the right direction (from the very start of the link) then that would be much appreciated. Many thanks Kathryn