I found the issue, I forgot to allow http connections on the Essbase machine firewall (my rookie mistake!). Thanks, Omar

Hi Neeti, Thank you for your response. I just tried adding the whole range but still getting the same error. Omar

Thanks Ankit for your response. A couple of follow up questions if you don't mind. When you say use 1OCPU do you mean at the time of registering the new service? My account is running one VM with one OCPU; is this what is counted when the usage is calculated? Am I right to assume if I don't use the service at all I won't…