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HI @User_EOC3D You need to raise a SR- Service Request to Oracle I guess. Please Refer- How To Update Fusion OTBI Alias Name For Agent Sender Email (Doc ID 2809323.1) https://community.oracle.com/customerconnect/discussion/519070/otbi-agent-email-from-reply-to-cc

in How to personalize "From Email Address" for OTBI Agents Comment by Satyam Roy Jun 6, 2025 8:22AM