Due to non-availability of this feature, we have had to implement a workaround solution to call external vendor system to convert A2 to A3 PDF. Calling external system is delaying overall E2E performance. Customer is finding non-availability of standard features in the product, which regulatory in the country mandates.…

Please provide contact of PLM to discuss on this requirement from customer. This feature is related to subscriber monthly billing invoice template and customer is siting this issue as a go-live blocker. We need to discuss details with PLM and communicate to customer on the way forward.