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One thing that is there is the repository file. It may be slow to access from a clien in online mode. Then the disk could be a reason I think.
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* Export to excel 2007+ makes use of BIP Libraries for export as it export report along with formatting present within the report henc it generally takes up more time to export than export to CSV where only data gets exported hence its faster. * What is your exact OBIEE 12c Version is it 12.2.1.0.X , 12.2.1.1.X or…