Very much needed to be able to effectively resolve end-user issues. It is also very helpful when testing new features or functionality. For instance when we add data filters to our OBIEE data based on Role or User, we would use the impersonate functionality to test as a specific user. Now we need to either change roles for…

We also use different dashboards based on role. We've put a lot of effort into making this work to minimize the training needed for the majority of users. Once they log in they have everything they need on their default dashboard and it has been this way for many years starting with our 11g on prem OBIEE solution. The…