Yes, I Googled the error and saw that doc. The app developer set the sqlnet.allowed_logon_version_server to 11, but he still got the error. Changing this on the database server is not an option since the database server is shared by other apps/dbs. I did tell them that the issue is that their code is using an older version…

Here is the error from the NQScheduler: [2020-03-03T15:48:35.674+00:00] [OracleBISchedulerComponent] [ERROR:1] [] [] [ecid: 000JGjCqp7i6IRdptcDCiX0005Bf000005,0] [tid: 8] [nQSError: 17014] Could not connect to Oracle database. [[ file: server/Query/Execution/DbGateway/Oci10g/../Oci8/Src/SQXDGOci8.cpp; line: 373 Properties:…

Sorry for the bad explanation... It is the OBIEE 11g scheduler system component (nqscheduler) that is failing to connect to the 18c database.