I was able to create a SR there! Let's see if anyone help me there. Thank you very much for your help!

The first thing I've tried. When I try chat with a live agent, i get the message bellow. "Your tenancy is not eligible for live agent support. You must upgrade to a paid account to access live agent support. In the meantime, please post your question in our OCI community forums. Someone on our support team or a community…

I'm trying to contact support. But with a free account, the system says I need to upgrade to be able to contact support. And I'm not able to upgrade. It is taking forever. That is the problem. The only option I had was post something here in the forum, hoping someone could help me. But, thank you very much for trying to…

I have the same problem, but for me it says that "Your account upgrade is in progress.". I started the process in Jun 19 2023. Today is Jun 28 and nothing happened. How much time it is supposed to take? Thanks!