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Unplanned System Issue | US Production | Status: Resolved

David Rosen-Oracle
David Rosen-Oracle Posts: 37 Employee

Environment: US Production

Start time: 4/27/2020 12:47am ET

End time: 4/27/2020 1:50am ET

Update 2: Your cloud service is now fully restored and operational. Again, we apologize for any inconvenience this may have caused.

Update 1: Your cloud service is temporarily experiencing sub-optimal performance.  Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Services Impacted: Widgets, User APIs

Notes: We are observing an increase in latency (impacting <1% of traffic) and an increase in 5XX errors (impacting <0.5% of traffic). At this time avg response time is still below 1sec/request. Our teams are investigating and we will continue to provide updates as they are available.

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