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Unplanned System Issue | US Production | Status: Resolved

Environment: US Production

Start time: 7/25/2020 7:26 PM ET

End time: 7/25/2020 8:36 PM ET

Update 3 (9:16 PM): Your cloud service is now fully restored and operational. Again, we apologize for any inconvenience this may have caused.

Update 2 (8:10 PM): Your cloud service is temporarily unavailable. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Update 1: Your cloud service is temporarily experiencing sub-optimal performance.  Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Services Impacted: Widgets, User & Point-of-Sale APIs, Control Center

Notes: We are observing an increase in latency and 5XX errors. Our teams are investigating and we will continue to provide updates as they are available.

Post edited by Unknown User on
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