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Favicon for hypersites or form pages
Originally submitted by Henri Kaukola: It would be neat to be able to use our company favicon in the hypersites and published form pages. In similar fashion, when customers use "view online version" of an email, favicon seems to be set to Eloqua.So, from branding and customer experience continuity point of view, being able to customize favicon would be a nice add-on.If this is already possible, just let me know how - couldn't find anything on Customer Central on this one.Thanks!
Comments
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I don't know how to add a favicon sitewide in your Eloqua instance, but I recently had a request from one of our internal clients and I reached out to one of our company website admins and she provided me the code to insert on your individual pages via the HTML editor. It worked great for me. Here's all you need to do:
- Upload the favicon file to Eloqua's Component Library under File Storage.
- Copy the URL and
- Place the following code into your head code, replacing the placeholder text, INSERT FAVICON URL HERE, with the favicon url you uploaded into Eloqua's file storage: <link rel="shortcut icon" href="INSERT FAVICON URL HERE" type="image/x-icon" />
I hope this helps!
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Thanks for pointing out that tip, @yvonne.hourruitiner ! I'll mark this as "already offered", unless anyone wants to suggest that the above does not work for their particular scenario!
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Can we do it instance wide now?
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This solution does not work with Chrome browser, as the favicon is showing the default favicon.
Firefox browser is showing the favicon set via this process though.
Is there an updated process for adding favicon sitewide or to pages individually?
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Yes, in Chrome and Edge are not showing the designed favicon but the default one. Is there an update for how to insert it for Chrome and Edge?
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I've found you can hijack the "Additional CSS" block to add code to the head. Just close the style code, insert your own and then open it again. eg.
</style><link rel="shortcut icon" type="image/x-icon" href="https://www.oracle.com/favicon.ico"><style>
This should work for both Chrome and FF.
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This method does not work for the design editor for landing pages.