Discussions
Need to use one segment into another to exclude contacts...
It would be good if Eloqua has the ability to use one segment into another.
In a case, I am creating a campaign, I need to exclude the records from first campaign but want to keep the records of second campaign. For achieving this, everytime I create a campaign I have to create a shared list also and I have to add the contacts to shared list and then I can exclude them from the segment.
If there will be this function in segment, like we can import shared list/shared filter, I think there should be one more that is import segment.
It will make work veryy easy.
Comments
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Hi Shivangi
I would totally second that - I have aced the same issue - time and again.
And the work around is such a big time suck.
It will be really nice if they find a workaround..
Best regards
Richa
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Hello,
we also have the same problem. From time to time we have 2-4 Shared lists used in several different Segments and we like to find out the overlap with one specific segment (with complex in/exclude steps).
The question is "we need all contacts which are in one of those shares lists AND which are also in the specific Segment".If I could create a new segment with option to add segment members and intersect or cross with the shared Lists (or one other segment) that would solve our problem.
Best regards,
Astrid
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Hello,
we also have the same problem. From time to time we have 2-4 Shared lists used in several different Segments and we like to find out the overlap with one specific segment (with complex in/exclude steps).
The question is "we need all contacts which are in one of those shares lists AND which are also in the specific Segment".If I could create a new segment with option to add segment members and intersect or cross with the shared Lists (or one other segment) that would solve our problem.
Best regards,
Astrid
I am having same issue everyday. i have to then download the report and use vlookup.
I want to exclude a segment (that includes some of the shared lists, shared filters and excel lists that i uploaded), but this isn't possible right now.
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Is Oracle thinking on this? Anyone having the same issue?
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@Astrid80335 @Shivangi_Awasthi
I have a similar need that could possibly tie into this. We are looking to include a shared list in an exclusion filter but this is not an option. I would like a product enhancement that allows us to include shared lists as inclusion or exclusion filter criteria. Since we can use programs to populate a shared list with a segment (or vice versa), having the ability to include a shared list OR a segment as inclusion or exclusion filter criteria seems that it would solve our problems. Does this make sense? I reached out to support about an enhancement request and was told to comment here.
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We need more upvotes on this to get this implemented.