Discussions
Categories
Protection Against Mass Form Submission
Comments
-
The bot spamming is really bad. A captcha option to prevent this should be an option for forms in Eloqua. It's very frustrating.
-
@User_XOTB5 , We have a new form spam protection feature that is available in CA with the 21A release. Please reach out to your account manager for more details on the feature and the CA program. If you don't have an account manager, please reach out to me directly and we can discuss further.
Thanks,
Scott R. Lang
Oracle Eloqua Product Manager
-
Form Spam protection was released under Controlled Availability program and I guessing this will come at a cost.
(https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/Forms/Tasks/FormSpamProtection.htm)
With spammers getting worse, couldn't Oracle consider to include this for free?
-
@Farrell , There is no additional cost for this feature, it is currently under CA so we can review the feature in the early stages with potential customers for the CA program. Please contact your account manager for more details or feel free to reach out to me directly if you do not have an account manager.
Thanks,
Scott Lang
-
Oh really? Then why not just enabled it for all user instead of having to engage our account manager individually?
I had approach my account manager (Amel BOU***) last month but maybe she's busy.
It would be great if you can help me instead. Thank you.
-
@Farrell , this feature is still in an early stage and we are looking for customers to participate in the CA program to provide feedback to help when considering future enhancements. there are some details that customers need to be aware of while the feature is in CA and for some customers, the CA program might not be the best fit for them and they may want to wait until additional enhancements are added to the feature.
Please reach out to me directly at [email protected] and cc your account manager on the email and we can schedule some time to discuss further.
Thanks,
Scott
-
Looks like its to late now to join the CA program.
I received the following message from the support team overnight "Our PM advised us that the registrations are currently closed"
-
@Malcolm Aldridge , phase 1 of CA is closed, however we are speaking with customers regarding phase 2 (hopefully later in April). Please reach out to your account manager to discuss phase 2 of the CA program or reach out to me directly if you don't have an account manager.
Thanks,
Scott
-
cAPTCHA is easily bypassable. There needs to be monitoring at the provider level to shut off an IP as soon as it notices mass postings. Shouldn't be that hard to see one IP submitting thousands of forms per minute.
Also, cAPTCHA produces so many false positives. I've worked with it in the past and we had to shut it down almost immediately any time we tested it. I personally was being flagged as a false positive and couldn't submit my forms.
-
Here you go comrades - fill your boots! I have just released another article which will show you how to stop this permanently in very little time.
-
Thank you @greg.staunton , this feature needs to be enable on per account basis first by Oracle. :(
otherwise, we won't see the "Spam Protection" feature.
-
We're very interested in this capability as well.
-
@Thamina Christensen-Oracle @Scott R. Lang -Oracle My customer Vitec is experiencing a similar issue. Was this resolved in 21A?
-
@emhopple and @User_LK8S1 , we are currently preparing for phase 4 of CA, please reach out directly to Gyan Vikas ([email protected]) and myself ([email protected]) and we can provide more details on phase 4.
-
I've just joined this community and look for the "spam protection". Our email registration form had been attacked by span because it was simple as only email address required. So we changed the form to require more information then needless to say, CVR decrease a lot. Is this the one to solve the problem?
-
@User_Y749R , we are currently preparing for phase 5 of CA. Please reach out to support to file an SR to be included in the CA program for this feature.
-
Hi @Scott R. Lang -Oracle . Can you show me which lines are added or modified in the Eloqua form HTML when you enable Spam Protection on a classic form? We're using an Eloqua form on an external site and the developer made some customizations to the HTML form code from Eloqua. If he simply replaces the HTML code after I enable Spam Protection, he'll have to re-do the customizations. If he can surgically go in and add or modify the required lines of HTML in the page, that would save him time. Thanks! - Dori
-
@Dori L , he can surgically go in and add/modify what is required to support the spam protection in an external form. Refer to Learn how to integrate an external form with the updated HTML for details. You can also open an SR if you run into additional questions.
Thanks,
Scott
-
Thanks, @Scott R. Lang -Oracle ! Is there an easy way to move a form submission that goes into the form's Spam Data list from the spam list back into the Submission Data list? The only option I see is to Export the data and Import it? But then I'm not sure how to tie the contact to the specific form.
-
@Dori L , correct, you are not currently able to resubmit the spam submission, you would have to export the data and then import it
-
Hi @Scott R. Lang -Oracle I'm having issue with spam protection.
I recently turned on spam protection for an Eloqua form and copied the necessary spam protection code snippets into an external page that using the form, hence update the form. The form works but It doesn't catch any spam emails during testing.
I believe I followed all the directions on the Learn how to integrate an external form with the updated HTML but the form still submits any and all email address and nothing is going to spam submission list.
Any thoughts what could be happening?
