- 3,676,482 Users
- 9,718 Discussions
- 14,107 Comments
Password protection for agents in new Insight
I want to point out the information, that there is no possibility at the moment to password protect agents in the new Insight. The function is available in the Classic Insight, but not in the new Insight.
By keeping in mind the new GDPR law starting mid of May every report with personalized data needs to be sent password protected, it´s a pitty, that this function isn´t available yet in the new Insight. For example, if you want to trigger an automatically export of Form Submission Data to the client or event the consumer service to react accordingly within any contact us form, this won´t be GDPR compliant. So we are either not GDPR compliant, which mean big penalties can be expected or we need to export the data manually each day/week (depending on the request), protect it manually with a password and share it with the client or consumer service here.
I´m sure, that a lot of other instances have the same use cases by sending personalized data on a regular basis to their clients.
I have been informed, that there is already an Enhancement Request, that this password protection functionality will be integrated in any future release. I hope we don´t need to wait until the Classic Insight will be switched off in September and can have this function already enabled latest beginning of May to be prepared for the new law and to ensure Eloqua Insight is GDPR compliant here.