Tracking of Mailto-Links

Anna WWF
Anna WWF Posts: 2 Green Ribbon
edited Feb 23, 2018 4:23AM in Dream It

In Eloqua, hyperlinks in emails that open a new e-mail cannot be tracked. This is a missing feature that would help to track customer behavior better. We have several links with "feedback" options for our customers and would like to know how often they are clicked. This would deliver real value for us in our customer relationship and the improvement of our e-mail communication.

Please implement this feature soon. Thanks for voting for this idea.

Link to the official Oracle document whit the information of non-trackable mailto-links: https://support.oracle.com/epmos/faces/DocumentDisplay?parent=SrDetailText&sourceId=3-16872286671&id=1961302.1

Post edited by Unknown User on
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