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Enable Ability To Support Secure Image Links in Eloqua

nao.kameyama
nao.kameyama Posts: 5 Green Ribbon
edited January 2020 in Dream It

As stated in https://community.oracle.com/docs/DOC-1018272, current Eloqua doesn't support secure access for images with branded links. Since the domains differs with branded and non-branded, we hope the secure access becomes avaiable with branded links.

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  • @nao.kameyama We do support images with branded links but it's a very manual process. We are working to automate that process in the next releases.

  • @nao.kameyama We do support images with branded links but it's a very manual process. We are working to automate that process in the next releases.

    Hi Thamina,

    As per Q&A below, I suppose that currently Eloqua does not support HTTP access for branded images.

    However, you said that it is possible a very manual process even as of now.

    Is it correct?

    And automating the process would be appeared in the next release. Is it 18B release?

    Thanks,

    Yasuhisa

  • nao.kameyama
    nao.kameyama Posts: 5 Green Ribbon

    @nao.kameyama We do support images with branded links but it's a very manual process. We are working to automate that process in the next releases.

    Thank you for the reply, @Thamina Christensen-Oracle.

    As far as I see the document , the fifth FAQ from the bottom is stated as "If you have branded links configured note that Eloqua does not currently support HTTPS access for branded images." But if there is a workaround with the manual process, will you please share how? Also, if you can confirm weather the automate process will be introduced with the upcoming 18B (as questioned by Ishimoto-san), that'll be great.

    Thank you!

  • Thank you for the reply, @Thamina Christensen-Oracle.

    As far as I see the document , the fifth FAQ from the bottom is stated as "If you have branded links configured note that Eloqua does not currently support HTTPS access for branded images." But if there is a workaround with the manual process, will you please share how? Also, if you can confirm weather the automate process will be introduced with the upcoming 18B (as questioned by Ishimoto-san), that'll be great.

    Thank you!

    @nao.kameyama The first option is to turn off branded images. We support that today. We are building out functionality that allows a customer to request a certificate and update their options to use secure branded image links. The automated process is not in place for 18B.

  • Simon Roggeman
    Simon Roggeman Posts: 7 Blue Ribbon

    @nao.kameyama We do support images with branded links but it's a very manual process. We are working to automate that process in the next releases.

    Hi @Thamina Christensen-Oracle,

    how far are you with this meanwhile? This conversation dates from last year already, so would be good to get an update. Just had to explain a customer again they can't have secure branded image links, which reminded me of this idea.

    Still very relevant to implement this these days, I think.

    Thanks,

    Simon

  • Hi @Thamina Christensen-Oracle,

    how far are you with this meanwhile? This conversation dates from last year already, so would be good to get an update. Just had to explain a customer again they can't have secure branded image links, which reminded me of this idea.

    Still very relevant to implement this these days, I think.

    Thanks,

    Simon

    @Simon Roggeman We are doing final testing on this functionality right now. We are hoping to open this up for customers starting with the 19C (August) release.

    Thanks,

    Thamina

  • Shivangi_Awasthi
    Shivangi_Awasthi Posts: 32 Silver Badge

    @Simon Roggeman We are doing final testing on this functionality right now. We are hoping to open this up for customers starting with the 19C (August) release.

    Thanks,

    Thamina

    How can we secure images now? I see that it is delivered. I still don't know how to secure images. I add img04.en25 to secure them.

  • How can we secure images now? I see that it is delivered. I still don't know how to secure images. I add img04.en25 to secure them.

    Call support and they can walk you through the steps to enable this.

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