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Oracle Eloqua 20A (February 2020): Customer Release Briefing
For more about Eloqua's Releases, be sure to visit the: Oracle Eloqua Release Center (and follow it for ongoing updates!)
Oracle Eloqua 20A Release Highlights
- Account Engagement Dashboard - Visualize marketing metrics by account rather than leads, channel, or product.
- Marketing Operations Center - Readily identify potential system issues and receive guidance to take corrective actions.
- HTML to go - Now export the responsive HTML from Eloqua's email and landing page Design Editors (Controlled Availability)
- Updates to Facebook Lead Ads App - Field mapping support for questionnaires, multi-page forms and more
- Datafox Integration - Bringing account data enrichment for Marketing and Sales execution into Eloqua (Controlled Availability) [requires a subscription to Datafox]
- By Popular Request - "Recently Accessed By Me" and "Recently Modified" options have been restored in the Emails, Landing Pages and Forms areas.
- And so much more!
REMINDER: With the arrival of the Eloqua 20A release (Feb 2020), the ability to create or copy new Classic forms will be removed. When creating a new form, by default it will be created in the new Form Design Editor. Rest assured, if you open a form created in the Classic editor, you will still be able to edit the design and the processing steps. For detailed information, please visit our Product Notice: https://community.oracle.com/docs/DOC-1031108
Review the Complete List of 20A Release Enhancements
Oracle Eloqua 20A
Find your timezone - https://www.worldtimebuddy.com
POD | Update Start | Update End |
|---|---|---|
POD1 | Fri, Feb 14, 2020 (10:00 pm ET) | Sat Feb 15, 2020 (7:00 am ET) |
POD2 | Fri, Feb 14, 2020 (10:00 pm ET) | Sat Feb 15, 2020 (7:00 am ET) |
POD3 | Fri Feb 21, 2020 (10:00 pm ET) | Sat Feb 22, 2020 (7:00 am ET) |
POD4 | Fri Feb 21, 2020 (10:00 pm ET) | Sat Feb 22, 2020 (7:00 am ET) |
POD6 | Fri Feb 21 2020 (9:00 pm UTC) | Sat Feb 22, 2020 (6:00 am UTC) |
POD7 | Fri Feb 14, 2020 (12:00am AET) | Fri Feb 14, 2020 (9:00am AET) |
All dates are subject to change.
Learn how to find your POD. Bookmark your calendar with future tentative dates here.
Need more info? Watch the Release Briefing Video below
New Account Engagement Dashboard Overview
Additional Resources
- Listing of Current Product Notices is available within the Oracle Eloqua Release Center
- Oracle Eloqua Feature Availability Programs
- Oracle Eloqua Fixes and Known Issues
- What's New in Oracle Eloqua 20A
- Complete New Feature Summary for 20A
Have questions about these release items? Feel free to post them below, and the Eloqua Product Team will chime in.
Group Product Manager, CX - Marketing: Eloqua
Comments
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Good morning,
Are Cloud Apps considered associated services? And if so, does that mean that if we were to have someone clickon/submit a Facebook Lead Gen Ad
during this time that their data would be lost as cloud would not "accept" it? We are trying to decide if we need to put our Facebook Lead Gen Ads on hold during the period of the 20A release.Thanks,
-Veronica.
"The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during this time. Your are advised to adjust your campaigns accordingly."
Post edited by Unknown User on -
Am I missing something, or is there a way to watch the video full-screen somewhere? Topliners forces it into the small frame area, and it's hard to see all the details...
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Am I missing something, or is there a way to watch the video full-screen somewhere? Topliners forces it into the small frame area, and it's hard to see all the details...
Hi there. This is a known issue and we're investigating. Unfortunately, it seems to be blocked with the back end code in the community site. We had switched to a different video hosting platform, and this now seems to be a limitation.
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Am I missing something, or is there a way to watch the video full-screen somewhere? Topliners forces it into the small frame area, and it's hard to see all the details...
See if this link works for you - Video
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Good morning,
Are Cloud Apps considered associated services? And if so, does that mean that if we were to have someone clickon/submit a Facebook Lead Gen Ad
during this time that their data would be lost as cloud would not "accept" it? We are trying to decide if we need to put our Facebook Lead Gen Ads on hold during the period of the 20A release.Thanks,
-Veronica.
"The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during this time. Your are advised to adjust your campaigns accordingly."
Hi- You do not need to put Facebook Lead Gen Ads on hold during the release window! Facebook is the SOR for leads, and Eloqua feeders pull in all gathered leads from the time of last pull. So when Eloqua comes back up after the release window, all leads - including the ones from the maintenance window - will be pulled in.
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We are POD1 and are experiencing issues with all our Landing Pages and forms, also getting Error messages when navigating through Eloqua. Anyone else having trouble?
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We can´t access our instance on pod1.
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Hello all,
Yes, I am also facing a similar issue on all of my instance in Pod 01. Just Fyi, yesterday it worked very well hence I am not very sure on whether today's issue is related to the weekend release of 20A.
Kind regards,
Vignesh KASARGOD
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I am as well on POD1 and having issues logging in. It's patchy - works after a few tries but it also extremely slow when it does work.
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We are POD1 and are experiencing issues with all our Landing Pages and forms, also getting Error messages when navigating through Eloqua. Anyone else having trouble?
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Though it's worth being aware that 1) you need to be logged in to see updates & comments in a timely manner - seems to be some aggressive caching for anon users; and 2) it takes a while after an issue develops before anything goes up on that page about it. A lot of the minor 10-minute glitches that happen don't get listed there.
It was down this morning (UK); however we've been having intermittent issues for over an hour now and still nothing on there. Support have seen the SR (eventually) and flagged it with Ops at least...
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I am as well on POD1 and having issues logging in. It's patchy - works after a few tries but it also extremely slow when it does work.
If you're still having issues, please contact Oracle Support and open an SR so we can investigate.
Group Product Manager, CX - Marketing: Eloqua
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@JodyMooney-Oracle can you confirm if Form Email Notifications will inherit the new look in R20A? Or is that still pending?
Thanks
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@JodyMooney-Oracle can you confirm if Form Email Notifications will inherit the new look in R20A? Or is that still pending?
Thanks
Yes, I believe they have been updated with 20A!
Group Product Manager, CX - Marketing: Eloqua
