Discussions

Oracle Eloqua 20A (February 2020): Customer Release Briefing

JodyMooney-Oracle
JodyMooney-Oracle Product Management, EloquaPosts: 362 Employee
edited Apr 29, 2022 6:27AM in Eloqua
For more about Eloqua's Releases, be sure to visit the: Oracle Eloqua Release Center  (and follow it for ongoing updates!)

Oracle Eloqua 20A Release Highlights

acct_engagementpng

  • Account Engagement Dashboard - Visualize marketing metrics by account rather than leads, channel, or product.
  • Marketing Operations Center - Readily identify potential system issues and receive guidance to take corrective actions.
  • HTML to go - Now export the responsive HTML from Eloqua's email and landing page Design Editors (Controlled Availability)
  • Updates to Facebook Lead Ads App - Field mapping support for questionnaires, multi-page forms and more
  • Datafox Integration - Bringing account data enrichment for Marketing and Sales execution into Eloqua (Controlled Availability) [requires a subscription to Datafox]
  • By Popular Request - "Recently Accessed By Me" and "Recently Modified" options have been restored in the Emails, Landing Pages and Forms areas.
  • And so much more!

REMINDER: With the arrival of the Eloqua 20A release (Feb 2020), the ability to create or copy new Classic forms will be removed. When creating a new form, by default it will be created in the new Form Design Editor. Rest assured, if you open a form created in the Classic editor, you will still be able to edit the design and the processing steps. For detailed information, please visit our Product Notice: https://community.oracle.com/docs/DOC-1031108

Review the Complete List of 20A Release Enhancements

Oracle Eloqua 20A

Find your timezone - https://www.worldtimebuddy.com

POD

Update Start

Update End

POD1

Fri, Feb 14, 2020 (10:00 pm ET)

Sat Feb 15, 2020 (7:00 am ET)

POD2

Fri, Feb 14, 2020 (10:00 pm ET)

Sat Feb 15, 2020 (7:00 am ET)

POD3

Fri Feb 21, 2020 (10:00 pm ET)

Sat Feb 22, 2020 (7:00 am ET)

POD4

Fri Feb 21, 2020 (10:00 pm ET)

Sat Feb 22, 2020 (7:00 am ET)

POD6

Fri Feb 21 2020 (9:00 pm UTC)

Sat Feb 22, 2020 (6:00 am UTC)

POD7

Fri Feb 14, 2020 (12:00am AET)

Fri Feb 14, 2020 (9:00am AET)

All dates are subject to change.

Learn how to find your POD. Bookmark your calendar with future tentative dates here.

Need more info? Watch the Release Briefing Video below

New Account Engagement Dashboard Overview

Additional Resources

Have questions about these release items? Feel free to post them below, and the Eloqua Product Team will chime in.

Group Product Manager, CX - Marketing: Eloqua

Post edited by OIT Integration User on

Comments

  • Veronica Prochazka
    Veronica Prochazka Posts: 4 Red Ribbon
    edited Feb 7, 2020 3:35PM

    Good morning,

    Are Cloud Apps considered associated services? And if so, does that mean that if we were to have someone clickon/submit a Facebook Lead Gen Ad
    during this time that their data would be lost as cloud would not "accept" it? We are trying to decide if we need to put our Facebook Lead Gen Ads on hold during the period of the 20A release.

    Thanks,

    -Veronica.

    "The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during this time. Your are advised to adjust your campaigns accordingly."

    Post edited by Unknown User on
  • Leigh-Oxley
    Leigh-Oxley Posts: 2 Green Ribbon

    Am I missing something, or is there a way to watch the video full-screen somewhere? Topliners forces it into the small frame area, and it's hard to see all the details...

  • Mateo Djuric-Oracle
    Mateo Djuric-Oracle Outbound Product Manager Posts: 37 Employee

    Am I missing something, or is there a way to watch the video full-screen somewhere? Topliners forces it into the small frame area, and it's hard to see all the details...

    Hi there. This is a known issue and we're investigating. Unfortunately, it seems to be blocked with the back end code in the community site. We had switched to a different video hosting platform, and this now seems to be a limitation.

  • richardkang
    richardkang Posts: 1 Blue Ribbon

    Am I missing something, or is there a way to watch the video full-screen somewhere? Topliners forces it into the small frame area, and it's hard to see all the details...

    See if this link works for you - Video

  • Good morning,

    Are Cloud Apps considered associated services? And if so, does that mean that if we were to have someone clickon/submit a Facebook Lead Gen Ad
    during this time that their data would be lost as cloud would not "accept" it? We are trying to decide if we need to put our Facebook Lead Gen Ads on hold during the period of the 20A release.

    Thanks,

    -Veronica.

    "The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during this time. Your are advised to adjust your campaigns accordingly."

    Hi- You do not need to put Facebook Lead Gen Ads on hold during the release window! Facebook is the SOR for leads, and Eloqua feeders pull in all gathered leads from the time of last pull. So when Eloqua comes back up after the release window, all leads - including the ones from the maintenance window - will be pulled in.

  • Fiona Hagmann
    Fiona Hagmann Posts: 7 Red Ribbon

    We are POD1 and are experiencing issues with all our Landing Pages and forms, also getting Error messages when navigating through Eloqua. Anyone else having trouble?

  • Bianca Woelke
    Bianca Woelke Posts: 1 Red Ribbon

    We can´t access our instance on pod1.

  • Vignesh.Kasargod
    Vignesh.Kasargod Posts: 15 Red Ribbon

    Hello all,

    Yes, I am also facing a similar issue on all of my instance in Pod 01. Just Fyi, yesterday it worked very well hence I am not very sure on whether today's issue is related to the weekend release of 20A.

    Kind regards,

    Vignesh KASARGOD

  • spatel_91
    spatel_91 Posts: 2 Red Ribbon

    I am as well on POD1 and having issues logging in. It's patchy - works after a few tries but it also extremely slow when it does work.

  • Fiona Hagmann
    Fiona Hagmann Posts: 7 Red Ribbon

    We are POD1 and are experiencing issues with all our Landing Pages and forms, also getting Error messages when navigating through Eloqua. Anyone else having trouble?

    System Status Update can be found here for the POD1 issue:

  • Sally Gurney
    Sally Gurney Posts: 10 Bronze Medal

    System Status Update can be found here for the POD1 issue:

    Though it's worth being aware that 1) you need to be logged in to see updates & comments in a timely manner - seems to be some aggressive caching for anon users; and 2) it takes a while after an issue develops before anything goes up on that page about it. A lot of the minor 10-minute glitches that happen don't get listed there.

    It was down this morning (UK); however we've been having intermittent issues for over an hour now and still nothing on there. Support have seen the SR (eventually) and flagged it with Ops at least...

  • JodyMooney-Oracle
    JodyMooney-Oracle Product Management, Eloqua Posts: 362 Employee

    I am as well on POD1 and having issues logging in. It's patchy - works after a few tries but it also extremely slow when it does work.

    If you're still having issues, please contact Oracle Support and open an SR so we can investigate.

    Group Product Manager, CX - Marketing: Eloqua

  • Ken Lague
    Ken Lague Posts: 32 Bronze Medal

    @JodyMooney-Oracle  can you confirm if Form Email Notifications will inherit the new look in R20A?   Or is that still pending?

    Thanks

  • JodyMooney-Oracle
    JodyMooney-Oracle Product Management, Eloqua Posts: 362 Employee

    @JodyMooney-Oracle  can you confirm if Form Email Notifications will inherit the new look in R20A?   Or is that still pending?

    Thanks

    Yes, I believe they have been updated with 20A!

    Group Product Manager, CX - Marketing: Eloqua