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Eloqua's Move to OCI: SFTP Integrations and Action Required

JodyMooney-Oracle
JodyMooney-Oracle Product Management, EloquaPosts: 349 Employee
edited Apr 29, 2022 6:28AM in Eloqua

POD 6 - Update Aug 20, 2021: We have now confirmed that the Eloqua POD 6 maintenance has been scheduled for October 22, 2021.


Update Jan 14, 2021: Please be advised the Eloqua POD 6 maintenance that was scheduled for Jan 15, 2021 has been postponed. We will provide an updated date when possible.

What's changing?

Related to Eloqua’s Move to Oracle Cloud Infrastructure (OCI), if you are leveraging SFTP for your integrations you will need to update your SFTP Server’s Allowlist configuration prior to the maintenance window scheduled for the Move to OCI. Failing to do so prior to the maintenance window conclusion will cause your SFTP integration to fail.

REQUIRED ACTION

If applicable, you will need to work with your IT Team to make these changes:

  • POD 7: Please work with your IT Team to add “192.29.148.162” (Port 22) to be allowed Inbound. This will ensure that Eloqua’s New public IP address is able to access and retrieve data from your SFTP. The old IP “129.91.16.1" should be removed at that time as well.
  • POD 6: Please work with your IT Team to add "192.29.192.53" to be allowed Inbound. This will ensure that Eloqua’s New public IP address is able to access and retrieve data from your SFTP. Action must be completed prior to October 22, 2021. The old IP should be removed after, not before, October 22 , 2021 as well.
  • More information for other PODs will be made available on a rolling basis as we get closer to the Move to OCI maintenance windows.

Additional Resources

 

Group Product Manager, CX - Marketing: Eloqua

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