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Oracle Eloqua 21C Release: Customer Release Info [Aug/Sept 2021]
Be sure to visit the Oracle Eloqua Release Center for more information about Eloqua's Releases, Product Notices, and other important product information.
Oracle Eloqua 21C Release Highlights
- New look for the Email Performance Dashboard
- SSL certificate management improvements
- API Changes
- And a very special sneak peek at a new area of functionality planned for our 21D (November 2021) release!
---> UPDATE - While we expected to release the ability for the Bulk API imports to accept json encoded in surrogate pairs, e.g. \uD83D\uDE03 with our 21C release, that has been postponed. We will provide updates in future releases.
Learn how to find your POD. Find your timezone - http://www.worldtimebuddy.com
LEARN MORE - Watch the 21C Customer Release Preview
Additional Resources
- 21C Release Notes (aka Eloqua's What's New)
- Oracle University: 21C Release Highlights Course
- Complete New Feature Summary for the 21C Release
- Updated for 21C: Oracle Eloqua Feature Availability Programs
- NEW: Product Notice: Changes to Contact Card - Summary Tab [21C]
- Listing of Current Product Notices is available within the Oracle Eloqua Release Center
Have questions about these release items? Feel free to post them below, and the Eloqua Product Team will chime in.
Group Product Manager, CX - Marketing: Eloqua
Comments
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SMS channel related details are not mentioned in New Feature summary list. when it will be available kindly confirm.
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As that was a sneak peek of upcoming functionality, it will not be in the New Feature Summary for 21C. The SMS Add-on offering for Eloqua will be in limited controlled availability starting in November 2021. Lots more information about it in the on-demand 21C video (above^) and more to come over the next several months as we prepare to launch it!
Group Product Manager, CX - Marketing: Eloqua
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Can we please know the new release dates
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When the dates are finalized, we will publish them. Stay tuned.
Group Product Manager, CX - Marketing: Eloqua
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Can someone expand on this 21C feature please? "During form submission, if there is Contact Create/Update Processing step and Account Linkage is setup, the contact's associated Account ID is also sent."
This happens today, what exactly does this mean? For most Eloqua customers if they're connected to a CRM, then Account Linkage is on and active.
If the new Contact is unknown, are you saying there's some magic that assumes the account the new contact should be associated to?
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I just noticed this release removed the "Invalid Email" status from the Summary tab on the Contact records. That was a quick and easy way to see a contact's status without having to then also click over to the Preferences tab.
Please replace that Invalid Email indicator on the Summary tab in 21D.
Thank you.
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Thank you for your note! I've taken this back to the team and we're looking at this. Appreciate you posted about it. Stay tuned for an update.
Group Product Manager, CX - Marketing: Eloqua
