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Eloqua Sandbox Refresh - SalesForce

Irina Socaci-Oracle
Irina Socaci-Oracle Posts: 3 Employee
edited Jul 29, 2021 9:35AM in Dream It

When we are doing a sandbox refresh the Salesforce Integration app is not copied from PROD.

It is useful to have Salesforce integration app copied from PROD.

Not allowing a backup or migration of the actions and imports in the SFDC app is a big miss on Oracle’s part. Having to rebuild the imports and actions after each refresh, over time, will be extremely resource heavy. It’ll also significantly increase the opportunities for errors and the number hours troubleshooting them. 

Post edited by Irina Socaci-Oracle on
45 votes

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  • Emily Bennett
    Emily Bennett Posts: 1 Red Ribbon

    Would absolutely love to see this implemented!

  • CoreyL
    CoreyL Posts: 10 Red Ribbon

    It's a disappointment that this was not part of the initial roll-out of the app. Having to rebuild the app each refresh makes it incredibly difficult to maintain and use our Sandbox.

    Not being able to port over any programs, campaigns, etc. from Sandbox to Production is a pain but having to rebuild the SFDC app each refresh is worse. Like Irina said, it's a big miss.

    I like Eloqua but if I'm brutally honest, it's things like this that stop me from recommending it to other business looking to make the switch from their current marketing automation solution.

  • jessenobbe
    jessenobbe Posts: 27 Bronze Badge

    No configuration for any app is brought over in a copy down, but I may be mistaken.